Frequently Asked Questions
We operate from Monday to Friday, 9am – 5pm.
However, we remain closed on Saturdays, Sundays & Public Holidays. You may leave an order request via Shop or reach out to support and the team will tend to your order once we are back.
Our team will review each request on a case-by-case basis and advise accordingly. To expedite your order, please contact us and provide the following details.
- Company name
- Contact person
- Contact number
- Order Quantity
- Order Details
You may place an order by browsing our Shop, adding wanted items in cart, and making an order via checkout.
Alternatively, you may contact our support team who can help you arrange any custom order requests.
Orders typically take 3-7 working days from the day of receipt of payment to fulfil, subject to scale and complexity.
Yes, the team believes in transparent pricing.
You are welcomed to reach out to us via WhatsApp or email. Kindly provide your details of your request and our team will provide a rough quotation.
Yes and delivery may be free subject to order quantity. Kindly reach out to our team and provide your order details, in order to better advise on whether it may be eligible for free delivery.